Answers Backed by Experience.
Real Questions. Clear Solutions. Trusted Support.
At CrewNautic, we believe clarity is just as important as capability. Our clients—ranging from fleet managers to offshore operators—come to us with urgent questions, tight deadlines, and high-stakes decisions. That’s why our FAQ section is built not just to inform, but to empower. Each answer is rooted in real-world experience, regulatory insight, and our 24/7 operational support system. If it matters to your vessel, it matters to us.
What crew services does CrewNautic offer?
CrewNautic provides end-to-end crew lifecycle management including recruitment, onboarding, crew change coordination, repatriation, medical support, compliance consulting, and claims assistance. Our services are built around care, compliance, and operational efficiency.
Do you operate globally or only in specific ports?
We offer worldwide coverage through our operational hubs and trusted local partners in key maritime regions — including Singapore, Rotterdam, Cape Town, Dubai, Busan, Houston, and more. No matter where your crew is, we ensure localized precision with global reach.
Can you handle urgent or emergency crew changes?
Yes. We specialize in rapid-response crew movements, including medical evacuations, emergency repatriations, and last-minute visa arrangements. Our team is available 24/7 to coordinate with port authorities and ensure your crew transitions happen without delay.
Is your service compliant with international maritime regulations?
Absolutely. Our operations strictly follow MLC (Maritime Labour Convention), ISM, IMO, and relevant flag-state guidelines. We also support clients in preparing for audits, updating HR processes, and meeting crew welfare standards.
How do clients and crew interact with your team?
Through our secure online Client Portal and Crew Portal, clients can manage crew rosters, documents, travel arrangements, and compliance reports — while crew members can access assignments, upload documentation, and receive real-time updates.
How do you ensure crew welfare beyond logistics?
We believe in a human-centered approach. That means medical support, family communication during emergencies, mental health sensitivity, and transparent coordination — ensuring the crew feels supported both on and off board.
Can you support multi-vessel or fleet-wide operations?
Yes, CrewNautic is fully equipped to handle operations for individual vessels as well as entire fleets. We customize crew management workflows to match your operational scale and regional requirements.
How do I get started with CrewNautic?
Simply book a consultation or contact our operations team. We’ll assess your needs, onboard your company into our system, and assign a dedicated account manager to handle your crew operations from day one.